Overview

This Privacy Policy applies to personal information collected by EVLTN Group (referred to as “we”,”us”,”our”). We are committed to protecting the privacy of individuals in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (“Act”). This Privacy Policy sets out how we handle personal information provided to or collected by us when providing our services to you or when otherwise interacting with you.

In this Privacy Policy, EVLTN Group means Evltn Pty Ltd ACN 676 598 655 and its related bodies corporate.

What is Personal Information?

When used in this Privacy Policy, the term “personal information” has the meaning given to it in the Act. 

“Personal information” is information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.

In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

Personal information may include sensitive information, and the term “sensitive information” has the meaning given to it in the Act. “Sensitive information” is personal information which is about your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, health information, genetic information and biometric information or templates.

 

What Personal Information Do We Collect?

We collect personal information that is reasonably necessary for our function or activities as required or permitted by law. This may include:

• Identity and contact details (e.g. name, profession, job title, employer name, organisation, gender, age, address, email, phone number)
• Financial details (e.g., billing address, payment information, bank account details)
• Details of the products and services you have purchased or enquired about from us or our clients, together with any additional information necessary to deliver those products and services and to respond to your enquiries
• Employment-related records which include data on job applications, personal particulars, education and qualifications, employment history, salary and allowances, leave records, training and development, conduct and discipline, etc.
• Details about your business, company name and information about your business practices and affairs
• Details related to property ownership or tenancy
• Information required for planning and compliance purposes
• General administrative records collected in connection with the office administration functions, including personal information collected in connection with the handling of enquiries and complaints
• Any other information you may supply directly to us

We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.

How Do We Collect Personal Information?

We collect personal information through various means, including:

• Direct integrations: When you contact us via our website, in-person meeting, email, phone or any form of electronic communication; subscribe to our mailing lists; purchase products or services; or provide instructions or feedback.
• Automated technologies: Through your interactions with our website, including the use of cookies, IP addresses and session tokens on our website, which help us recognise your browser and remember certain information to enhance your experience.
• Public sources: From publicly available sources or government agencies, but only when it is unreasonable or impracticable to collect the information from you.
• Third parties: Through requests that we make (with your permission) to third parties with which you have engaged, including (for example) your accountant, medical professionals, business advisers and coaches, financial planners, mortgage brokers, insurance brokers and other parties of a similar nature (“Third Party Providers”), or where the Third Party Providers initiate providing that information to us.

If you give us personal information about other people (like your family members or employees), we rely on you to inform those people that you’re sharing their information with us. We also expect you to let them know about this Privacy Policy and how they can find a copy of it. Lastly, make sure you have authority to share their information with us.

 

Use of personal Information

The personal information that we collect from you is used by us to provide our services and conduct our business. We also use personal information for evaluating, improving, personalising and developing our business and our services.

More specifically we use your personal information for purposes including:

• Promoting, marketing and delivering our services to you
• Issuing you with invoices and collection payments for services rendered
• Interacting with Third Party Providers
• Interacting with governmental or regulatory bodies or other authorities
• Facilitating building a property development projects
• Communicating with clients, contractors and stakeholders
• Managing property sales, leases and related transactions
• Conducting planning and compliance activities
• Improving our products, services, website and associated social media platforms, and business operations
• Market research, statistical analysis, quality control and research purposes
• Complying with legal and regulatory obligations
• Any other purpose notified to you at the time your personal information is collected, or for any other purpose that you have consented to.

 

Disclosure of Personal information

We may from time to time need to disclose your personal information to third parties. When you provide us with personal information so that we may deliver our services to you, your consent to certain disclosures will also be implied.

We would only disclose your personal information in good faith and where required by the circumstances. We may disclose your personal information to:

• Contractors, architects, engineers, and other service providers who assist us in development projects or delivering services to you
• Real estate agents and property managers for sales or leasing purposes
• Local councils and regulatory authorities to meet planning and compliance requirements
• Financial institutions for processing transactions
• Third parties where it is necessary as part of an actual or proposed acquisition, disposal, merger or similar of our business or entering into a joint venture, collaboration or referral arrangement
• Other third parties with your consent or as required by any law, court order or directive of a regulatory authority

We do not disclose sensitive information (e.g. information about your race, political opinions, health) unless you have consented and it is reasonably necessary for our functions or we are required or permitted by law to do so.

We may disclose personal information to our related bodies corporate and third party suppliers and service providers located overseas (“Overseas Parties”) for some of the purposes listed above. The Overseas Parties may store, transfer or access Personal Information outside of Australia. We will only disclose your personal information overseas in accordance with the Australian Privacy Principles contained in the Act.

Marketing Use and Disclosure

EVLTN Group may use and disclose your personal information (other than sensitive information) to provide information about services that we consider may be of interest to you.

An individual may contact us if they wish to opt out of receiving further marketing offers, via email or otherwise. Direct marketing offers will contain an opportunity to opt out from receiving further communications of this nature.

 

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes implementing physical, electronic and managerial procedures to safeguard and secure information we collect.

However, notwithstanding that we endearvour to protect all personal information, it is unfortunately impossible for us to guarantee its complete security, particularly in instances of targeted attacks by nefarious actors. If after considering this Privacy Policy you choose to provide us with your personal information, we will rely on the fact that you are fully aware and accept that despite our efforts and the security measures that we implement, there is always a risk that personal information may be subject to a data breach event.

Cookies

We may use cookies on our website from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

 

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant or misleading. To do so, please contact us using the details provided below.

We will not charge you for accessing your personal information, however, a fee may be charged in some circumstances to cover the costs of providing you with access to your personal information (for example, if you make multiple requests for information, the information requested is voluminous or we incur third party costs in providing you with access to your personal information).

Please note, in some situations, we may be legally permitted to withhold access to your Personal Information (for example, if providing access would be unlawful or would have an unreasonable impact upon the privacy of other individuals). If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal.

 

Links to Other Websites

Our website may contain links to other websites. Those links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of those websites.

We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.

 

Changes to Privacy Policy

We may vary this Privacy Policy from time to time in our sole discretion. If we have varied this Privacy Policy we will publish an updated version on our website.

Please ensure that you are regularly reviewing and checking this Privacy Policy to ensure you remain familiar with your rights in respect of your personal information, as well as our practices regarding the collection, storage, use and disclosure of personal information.

 

Complaints

If you wish to make a complaint, please contact us at the details set out below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Email: admin@evltn.com.au

Phone: 07 5237 4570